Last Updated: 01.12.2025
1. Overview
At Offoria, we value your privacy. This Privacy Policy explains how Offoria ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit our Site, use our Services, make a purchase, or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and 鈥測our" refer to any user of the Services, including customers, website visitors, and any other individuals whose information we collect in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please refrain from using or accessing any of the Services.
This Privacy Policy applies only to information collected through our Services and does not apply to information collected on or through third-party websites, applications, or platforms that may be linked to or integrated with our Site.
2. Why We Collect Your Personal Information
We may collect essential personal information to communicate with you, deliver and improve the Services, comply with applicable legal obligations, enforce our Terms of Service, and to protect the security of the Services, our rights, and the rights of other users.
3. What Information We Collect
The information we collect depends on how you interact with our Site and Services. When we refer to "personal information," we mean information that identifies, relates to, describes, or can be reasonably linked to you.
路 Basic contact details (such as full name, shipping and billing address, phone number, and email address).
路 Commercial information (including records of products or services purchased, order history, returns, and refunds).
路 Usage data (including browsing activity such as pages visited, items viewed or added to your cart, session duration, and engagement behavior).
路 Technical data (including device type, operating system, browser details, IP address, network information, and data collected through cookies, pixels, and similar tracking technologies).
We do not collect or store any payment card details. All payments are securely processed by third-party payment service providers.
4. How We Collect Your Personal Information
We may collect your personal information through the following methods:
路 Information you directly submit through our Services.
路 Information you include in communications with our customer support team.
路 Information from third parties and service providers who collect information on our behalf, including: technical and hosting providers, payment processors, analytics and advertising partners, and other vendors.
路 Information obtained automatically when you interact with our Site (via cookies, pixels, SDKs, and similar technologies).
Information obtained from third parties will be treated in accordance with this Privacy Policy. However, we are not responsible or liable for the accuracy of the information provided to us by third-party sources nor are we responsible for any third party鈥檚 policies or practices.
5. How We Use Your Personal Information
We may use the personal information we collect to ensure high-quality service and improve the performance of our platform:
路 Providing Products and Services: to fulfill your orders, process your payments, send notifications about purchases, returns, and account updates, arrange shipping, facilitate exchanges, and enable product reviews.
路 Marketing and Advertising (Only with Your Consent): to send marketing emails, SMS messages, offers or promotions, and to improve the relevance and effectiveness of advertising on our Site and third-party platforms.
路 Security and Fraud Prevention: to detect, investigate, and respond to potential fraud or illegal activity.
路 Communicating with You: to respond to your inquiries, provide customer support, improve and enhance our Services.
6. How We Disclose Personal Information
We disclose personal information only where necessary and in accordance with applicable laws.
We may share personal information with third parties in the following circumstances:
路 Vendors and service providers, including IT support, payment processors, data analytics providers, shipping partners, and customer support teams.
路 Business and marketing partners who promote or provide services, in accordance with their own privacy policies.
路 With your direction or consent, such as when fulfilling your orders, coordinating deliveries, or enabling social media features and integrations.
路 Shipping and logistics partners, as necessary to process and deliver your orders.
路 To enforce our Terms of Service, maintain the security of our Services, prevent fraud, and protect our rights and the rights of others.
路 To comply with applicable laws and legal requirements, including responding to lawful requests, court orders, regulatory inquiries, or government investigations.
We may also be required to disclose information where necessary to protect vital interests or public safety.
We do not sell, rent, or share personal information with third parties for unrelated marketing purposes.
7. Cookies
Cookies are small data files stored on your device that help us recognize your browser and improve your experience.
We may use cookies on our Site to operate and improve our Site and Services, as well as to perform analytics. You may see a cookie banner when visiting our Site, which allows you to manage your cookie preferences or withdraw consent at any time.
Types of cookies that may be used include necessary cookies, performance cookies, analytics cookies, functional cookies, advertising cookies, and targeting cookies.
We may also allow third parties and service providers to use cookies on our Site to deliver more tailored advertising and enhance overall service performance. Third-party cookies are subject to the privacy policies of the respective providers, and we do not control their use.
Most browsers automatically accept cookies by default, but you can remove or block cookies through your browser settings. Disabling or blocking cookies may affect your browsing experience, and limit certain features. Additionally, blocking cookies may not fully prevent information from being shared with third-party advertising partners.
8. User-Generated Content
The Services may allow you to post product reviews or other user-generated content. Any content you post in public areas becomes publicly accessible. We cannot control how others may use, access, or share such content, and we cannot guarantee its security. You are solely responsible for any information you choose to make public.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of such websites. You should review the applicable policies before sharing personal information on third-party platforms.
We reserve the right to monitor, remove, or edit user-generated content that violates our policies or applicable laws.
9. Security and Retention of Your Information
While we implement appropriate security measures, no method of transmission or electronic storage is completely secure. Information transmitted over the internet may be vulnerable during transit. We recommend avoiding the use of unsecured channels when sending sensitive or confidential information.
We retain personal information only for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.
Retention periods may vary depending on the type of data and the purpose for which it was collected.
10. Your Rights
Depending on your location, you may have certain rights regarding your personal information. However, these rights are not absolute, and we may decline your request as permitted by applicable law.
路 Requesting a copy of your personal information that we hold about you.
路 Requesting a correction or deletion of your personal information.
路 Opting out of receiving marketing communications (we may still send non-promotional messages such as updates).
You may exercise any of these rights by contacting us using the contact details below.
11. Children鈥檚 Privacy
Our Services are not directed to children, and we do not knowingly collect any personal information from anyone under the applicable age of consent. If you are a parent or guardian and believe that your child has provided us with his personal information, you may request its deletion by contacting us using the contact details below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on the Site with a revised "Last Updated" date. Where required by law, we will provide additional notice of material changes. Unless stated otherwise, changes become effective immediately upon posting. You are encouraged to review this Privacy Policy periodically for any changes.
13. Contact Us
For any further questions or inquiries, please don鈥檛 hesitate to contact us:
路 Email: info@offoriadeals.com
路 Phone | WhatsApp: (+2) 01034141511